Shipping
Orders usually arrive within 5 to 10 business days.
Returns
We accept returns within 30 days if your item arrives damaged or defective.
To start a return:
- Email us at lumorapetstudios@gmail.com within 30 days.
- Include your order number and clear photos of the damage or defect.
- We will review your message and reply with next steps.
Returns are available for damaged or defective items. If you have any questions before you order, just ask.